The Hertfordshire Property Experts

“I value all the support and help that Tiegan have given to us all these times. Every time when we are presented with an issue, Tiegan is always prompt in alerting us about it, her communication is always clear and transparent, for instance, her emails always accompany with the indicative cost/quotes from contractor. She enables us to make swift decision to resolve any impending issues. Tiegan also always resolved our queries and answer our question promptly. We are lucky to have her helping us to manage the flat as she has been a pleasure to work with throughout!”

“Chris and Tiegan have been fantastic all the way through the process”

“Malcolm Scarlett was an absolute pleasure to deal with, he was proactive throughout our recent dealings and we sincerely hope he continues to deal with our account.”

“Really pleased with the overall service. During the early part of the process, Tom was very responsive and worked with us to always check that we had what we needed. Special mention for Grace who was tireless in supporting us. She certainly helped with some difficult issues within the chain, and always ensured that things were progressing as quickly as possible. Grace certainly always made us feel as if we were in safe hands and we always felt assured that she was committed to providing the highest quality of service for us. Rebecca was our liaison for a short time while Grace was on holiday, but the handover was seamless and Rebecca was extremely attentive in working to resolve any issues.”

“Andy and Grace went the extra mile to be supportive and helpful, supported by the rest of the team.”

“Couldn't have asked first a more professional yet caring estate agents. Tom was our valuation & lead person. Couldn't have wished for anyone better. When we needed anything he always helped. Even when sometimes it was something he didn't need to deal with. Olivia originally made the booking with Tom & our interaction with her was always pleasant. And last but not least Lucy from Harpenden always kept us in the loop & explained things we weren't sure of. Not having sold a home for 26 years.”

“Tom Case was very helpful as was the rest of his colleagues”

“I have been dealing with Ashtons since 2015. Our first rental in WGC, first home purchase and then the current rental, all done through Ashtons and their service had always been top notch. Every single individual I had interacted with so far maintained very high standards of professionalism and customer service. In this particular case I am, yet again, highly impressed with the support I received from Ashtons Asset Management Team, initially Malcolm and then Tiegan. My special thanks to Tiegan for being on top of the issue all the time, promptly responding to all my emails, liaising and negotiating with Affinity Water as and when necessary. Her negotiations have saved unnecessary expenses to the landlord, for genuine reasons. Whenever I own a property and I intend to let out, I know where to go. Thank you wonderful people.”

“Very professional service. We had a wasps nest in the garden and I am allergic to wasps. Malcom dealt with it very quickly and professionally”

“To date all issues get resolved quickly and efficiently. All individual who we’ve worked with so far have been really friendly, understanding and polite.”

“Always professional and efficient”

“Efficient, friendly, always keep you informed”