The Hertfordshire Property Experts

“Helpful, responsive and pleasant”

“Nicola is a star when dealing with us and we believe with our tenant.”

“Prompt and reliable service”

“Always very prompt and helpful with any problems”

“Jade is absolutely wonderful. She's proactive and keeps everyone informed about what is happening. I've been really impressed with her and all her help over the last month as we've battled with issues with Thames Water. It's great to know that she's there, handling things. Thanks so much for all your help, Jade.”

“The leak was reported late afternoon 19 October 2026. The macerator needed replacing. Leak was fixed 20 October 2026. I couldn't use the taps, dish washer or washing machine in the meantime, but am truly greatful for the speedy response and how quick it was all dealt with.”

“Nicole always deals with any issues promptly and keeps me updated. She is extremely nice.”

“Communication, efficiency of solving the problem at its highest . Met my expectations fully”

“Great support and timely response”

“Great communication and issue resolved promptly”

“Jade provided an excellent level of support throughout the process, by informing us of the problem as soon as it arose and for quickly arranging an emergency plumber to attend the property. The subsequent works needed to fix the problem were carried out a couple of days later and we were delighted that the issue had been dealt with efficiently and effectively. Jade has wonderful communication skills, which help facilitate a good working relationship between landlord and tenant.”

“All members of Ashtons I dealt with were fantastic & professional. Shout out to AndyG and Willow for their continued support and help during the last few months which made things less stressful”