The Role
We are looking for a self-accountable, detail orientated and experienced Asset Manager to offer a first class service to our Landlords and Tenants. You will be responsible for managing a portfolio of properties from the point of move-in and for the duration of the tenancy. You will work closely with our Lettings Agents, Tenancy Progression and Compliance Teams to create a first class lettings journey for our clients.
Responsibilities
Deal with maintenance issues reported in a timely manner
Maintain records of works orders in CRM System, of issues reported and subsequent action taken
Log all notes on CRM System
Ensure details of telephone conversations and copies of correspondence are stored in relevant works order on CRM System
Ensure gas safety checks are up to date
Ensure electrical safety checks are up to date
Arrange inventories, check in and check out appointments
Dealing with, and acting upon, any issues with the check-out reports
Advising utility companies of meter readings
Negotiating and coordinating renewal contracts as and when required
Carrying out routine property inspections 1 day per week to managed properties and reporting back to landlords
Attending properties to allow access for contractors as and when required
Coordination of estimates and undertaking of repairs by contractors
Instruct repairs where authorised
Ensure all contractors used and recommended have provided details of their up-to-date insurance provisions
Provide regular progress reports to Landlords and Tenants regarding maintenance issues and action being taken to resolve
What’s in it for you:
Opportunity to work alongside and partner with some of the best agents in Hertfordshire
Opportunity to work for a company with an excellent track record of developing people’s careers
Clear career roadmap of what’s expected from you to achieve future promotions
Industry leading CRM and technology to support you in being the most successful agent possible
Opportunity to work in an award-winning culture having been voted the best property business to work for in the UK.
Your Birthday off (should it fall on a working day) as an additional day’s holiday on top of your annual leave allowance.
Access to enhanced training as part of our ‘Ashtons Way’ Training Programme to develop you as the very best and commercial version of yourself, you can be.
Industry leading incentives, such as our Annual Top Performers competition and quarterly incentives.
Company social events from BBQs on the common to Tough Mudder events and supporting local community days.
Meet the Team:
Click here to meet your future colleagues
Remuneration:
Basic: £30,000 - £33,000 (depending on experience)
Working Profile:
Monday-Friday 8.30am – 6.00pm
3-days in office & 2-days working from home
Location:
Welwyn Garden City
Additional Benefits Package:
Parking Permit provided by business, 28 days holiday (inclusive of Bank Holidays), competitions, company parties, monthly lunches, end of month drinks provided by the business and additional days annual leave on your Birthday.
About Ashtons:
Ashtons is an independent Estate Agency practice, founded over 40 years ago. Driven by meaningful service and performance values, Ashtons has become the unique entity it is today.
The group provides first class Estate Agency, Letting Agency and New Homes in Harpenden, Welwyn Garden City, Berkhamsted, Hitchin and St Albans. Outlying rural areas are dealt with through our specialist Village & Country office in Redbourn and second Village & Rural department at Welwyn Garden City.
At Ashtons, everyone is treated as an individual from the day we first meet them, to the day we hand over the keys to their new home. We strive to cater for specific needs – nothing is classed as standard, and nothing is left to chance. Exemplary service sits naturally alongside unrivaled performance.
We have strength and depth with over 130 enthusiastic and professionally minded people, who contribute daily to the success of our brand throughout Hertfordshire.
We have been recognised by the Sunday Times for 4 consecutive years in their Best 100 Medium Companies to Work For list, being proud recipients of 1st place in the Property Sectors best company to work for in the UK. We were gold and silver medal winners at The Times/Sunday Times Estate Agent of the Year awards, East of England, for Sales and Lettings respectively. We have also held the Investors in People accreditation for over 10 years.
