Ashtons for property & homes for sale or to rent in Hertfordshire

St Albans Wins Gold at the ESTAS!

Story posted: 18.05.17

ESTAS 2017

The 14th annual Estate Agent Awards (The ESTAS), took place on Friday 12th May at the Grosvenor House Hotel in London, hosted by the country’s favourite property expert Phil Spencer and over 1000 of the UK’s top property professionals were in attendance.

The ESTAS are the largest property awards in the country, renowned for recognising the best agents, brokers, conveyancers and homebuilders for customer service, based on ratings from consumer surveys completed around the UK - this year approximately 34,000 were successfully received.  The competition enables firms taking part to gain valuable transparent feedback from clients which enables them to improve their services for the future.

At Ashtons, we have always been passionate about the standard of service we deliver and achieving such recognition from our clients and leading industry professionals, truly establishes the level of commitment we make to our customers. As a result, our St Albans office are now officially the GOLD winners for the South-East (Hertfordshire & Middlesex) with our Harpenden office also ranked 3rd in the same category!

Richard Fossey, our St Albans Manager said,“We take our levels of customer service very seriously because we know clients have a choice.  We have always been very proud of the personal service we provide and this is great way to demonstrate how good we really are.”

Founder of the awards, Simon Brown commented on the importance of the ESTAS, “It’s about relationships, real relationships with real customers…We live in a world where the consumer decision making process is influenced more and more by customer reviews so The ESTAS provides a kite mark of excellent service for any property professional involved in the home moving process.”

Phil Spencer, TV Property Expert also offered his opinion, “I think it says a great deal about a firm who takes part in The ESTAS.  They care about their reputation, they care about their customers and they care about their business.  Taking part sets companies apart from their competitors.  It sends a clear message that they are passionate about customer service, prepared to go that extra mile for their clients and keen to listen to feedback”.

If you would like to sell your home with a multi-award winning agency, why not contact us today. 


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May
23
2017

Yvonne Kerslake-Brameld

Ashtons staff were extremely friendly, knowledgeable and competent. The sale price was ideal. I highly recommend them as a superb team.

May
21
2017

Cynthia Brooks

We mostly dealt with John and Graham at Ashtons and both were extremely courteous and helpful.

May
19
2017

Stuart Yerby

Neil Facer was nothing short of a superhero, from listings to viewings to negotiations to conveyancing. The team were supremely professional.

May
17
2017

Susan Aujla

Incredibly stressful time. Forever grateful to JP at Ashtons for finding us the house & doing everything he could to secure it. Exceptional!

May
15
2017

Anne Udell

I was very impressed with the way Joe Wilkes handled a somewhat difficult time.

May
13
2017

Simon Stanley

Ashtons let the property for me for several years before selling it and achieving and excellent price. Thoroughly professional throughout.

May
11
2017

Peter Fice

Ashtons were able to arrange an immediate viewing on the day we saw the property on Rightmove. Excellent courteous and fast service.

May
09
2017

Andy Mann

Jon-Paul Brampton had an in-depth knowledge of local pricing and economy, impressing me enormously and led to a quick sale. Highly recommended.

May
07
2017

Karen Stammers

You have a great team who made the process - from the first enquiry to completion - seamless and stress-free. Very professional.

May
05
2017

Anonymous

Steve and Graham were excellent in helping us to sell our house and Verity was integral in negotiating a good price for the house we...

May
03
2017

Barbara

Excellent service from the agents throughout the process (and after completion!). Joanne Sargeant is a real superstar!!!!

May
01
2017

Nicola Magdalinis

Our move from London to St Albans was smooth and stress free. We were kept informed at every step of the process and without prompting....


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