British Property Awards 2018: Harpenden Win Gold!

Story posted: 12.03.18

Harpenden British Property Awards

We are delighted to have won The British Property Awards for Harpenden, demonstrating the team’s outstanding performance throughout the extensive judging period. The awards focus on customer service levels, determined by a number of mystery shops and measured against a set of 25 criteria.

The judging criteria is both comprehensive and detailed exploring different mediums, scenarios and time periods to ensure that agents have been rigorously and fairly judged.

The British Property Awards provide agents throughout the UK with an invaluable opportunity to compare the service that they provide against the service provided by their local, regional and national competition.

Agents who go that extra mile and provide outstanding levels of customer service are rewarded with this accolade, acting as a beacon and highlighting such attributes to the local marketplace.

Robert McLean from The British Property Awards said, “If an agent has been attributed with one of our awards, it is simply down to the fantastic customer service levels that they have demonstrated across a prolonged period of time. Winning agents should be proud that their customer service levels provide a benchmark for their local, regional and national competition.”  

Ashtons have also been shortlisted for a number of national awards which will be announced later in the year, so watch this space!


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Apr
24
2018

Leah Fitzgerald

Friendly and helpful.

Apr
22
2018

Kevin Blande

Service was excellent - Liam and Jayne were great, but a special mention for Louise, fantastic throughout.

Apr
20
2018

Tanya Vianello & Scott Livsey

Our experience was seamless. No issues.

Apr
18
2018

Mr & Mrs Carter

Great communication from David throughout the process, very helpful all round. Many thanks!

Apr
16
2018

Chris Ellis

I was very impressed with the professionalism of Richard Fossey and Louise Walker, who I would gladly work with again in the future.

Apr
14
2018

Steven Katz

Outstanding attention to detail.

Apr
11
2018

Sue Smith

Every member of the team I dealt with were first class and extremely professional.

Apr
09
2018

Anonymous

Louise was brilliant: approachable, helpful, supportive.

Apr
07
2018

Mr & Mrs Baxter

Tracie Phillips has been very helpful all through.

Apr
05
2018

Simon Comfort

Excellent to deal with - Louise and Richard were very helpful and professional.

Apr
03
2018

Andrew McLachrie

Sam was very helpful and supportive throughout the process.

Apr
01
2018

Anonymous

The team at Redbourn were all very professional and helpful. We dealt mainly with Nick Robinson and Tracie Phillips, neither of whom we could fault....


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