British Property Awards 2018: Harpenden Win Gold!

Story posted: 12.03.18

Harpenden British Property Awards

We are delighted to have won The British Property Awards for Harpenden, demonstrating the team’s outstanding performance throughout the extensive judging period. The awards focus on customer service levels, determined by a number of mystery shops and measured against a set of 25 criteria.

The judging criteria is both comprehensive and detailed exploring different mediums, scenarios and time periods to ensure that agents have been rigorously and fairly judged.

The British Property Awards provide agents throughout the UK with an invaluable opportunity to compare the service that they provide against the service provided by their local, regional and national competition.

Agents who go that extra mile and provide outstanding levels of customer service are rewarded with this accolade, acting as a beacon and highlighting such attributes to the local marketplace.

Robert McLean from The British Property Awards said, “If an agent has been attributed with one of our awards, it is simply down to the fantastic customer service levels that they have demonstrated across a prolonged period of time. Winning agents should be proud that their customer service levels provide a benchmark for their local, regional and national competition.”  

Ashtons have also been shortlisted for a number of national awards which will be announced later in the year, so watch this space!


Return to latest news

Dec
08
2018

Sandie Miller

Lovely people, very empathetic and hard working. A difficult time made easier by Ashtons.

Dec
06
2018

Tricia Muirhead

Steve and Louise could not have been more supportive or encouraging. They exceeded all expectations of an estate agent.

Dec
04
2018

Matthew Boughton

Sam was fantastic getting the chain over the line.

Dec
02
2018

G.Berry

Sam was very helpful and efficient.

Nov
30
2018

Jean & Giles Charlton

All staff have been very professional, particularly Louise in the St. Albans office!

Nov
28
2018

Anonymous

Very good especially Sam Ward (who actually kept me more up to date with the process than my solicitor did)!

Nov
26
2018

Lynne Dodd

Everyone was very helpful and supportive.

Nov
24
2018

Jo Maher

Very honest people!

Nov
22
2018

Carol Barton

Tracie was extremely supportive and communicated regularly with updates. She handled everything with great sensitivity. We were very impressed with the staff who supervised viewings...

Nov
20
2018

B A Cartwright

Everyone I came into contact with were excellent.

Nov
18
2018

Mrs M McKenzie

Very impressed with Sam Ward. Kevin, Tony & Stephen were also very helpful.

Nov
16
2018

Rachel Franklin

Ashtons consistently exceeded our expectations throughout our sale, from valuation to completion. The entire staff were a pleasure to deal with, especially Liam, Louise and...


Read more reviews »Submit a review »

© Copyright 2018 Ashtons. All rights reserved.