British Property Awards 2018: Harpenden Win Gold!

Story posted: 12.03.18

Harpenden British Property Awards

We are delighted to have won The British Property Awards for Harpenden, demonstrating the team’s outstanding performance throughout the extensive judging period. The awards focus on customer service levels, determined by a number of mystery shops and measured against a set of 25 criteria.

The judging criteria is both comprehensive and detailed exploring different mediums, scenarios and time periods to ensure that agents have been rigorously and fairly judged.

The British Property Awards provide agents throughout the UK with an invaluable opportunity to compare the service that they provide against the service provided by their local, regional and national competition.

Agents who go that extra mile and provide outstanding levels of customer service are rewarded with this accolade, acting as a beacon and highlighting such attributes to the local marketplace.

Robert McLean from The British Property Awards said, “If an agent has been attributed with one of our awards, it is simply down to the fantastic customer service levels that they have demonstrated across a prolonged period of time. Winning agents should be proud that their customer service levels provide a benchmark for their local, regional and national competition.”  

Ashtons have also been shortlisted for a number of national awards which will be announced later in the year, so watch this space!


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Mar
25
2019

Mrs. C Mace

Everyone I dealt with was friendly, helpful and professional.

Mar
23
2019

Wendy Meachin

We found everyone at Ashtons extremely helpful and professional, especially JP and David Williams.

Mar
21
2019

Rachel Tedds

Sam was great, very calm, pragmatic and honest.

Mar
19
2019

Hazel Wing & Julian Leslie

Very good, we will happily recommend... and thank you so much for the lovely flowers!

Mar
17
2019

Lucy Fletcher

Sam Ward & Tony Ryan were very helpful.

Mar
15
2019

Peter Walton

Sophie has been most helpful, especially keeping me in the loop while we were away.

Mar
13
2019

Mary Marshall

Ashtons were brilliant. I think it was a lady called Lisa that showed us around a few times. Lovely lady, very understanding. Sam was fantastic...

Mar
11
2019

Mrs Janine Reid

The general day-to-day dealings have mainly been carried out with Louise via my daughter but her efficiency has been second to none. I cannot praise...

Mar
09
2019

Catia Violante

With the first property, I dealt with Verity who was amazing! With the second property, I dealt with Rhiannon who was also amazing! I honestly...

Mar
07
2019

Lucy Magee

Louise Walker was fantastic. She understood the difficulty for us to speak on the phone at work but would leave regular updates via voice messages...

Mar
05
2019

Ray Cox

Overall very positive.

Mar
03
2019

Anonymous

Very good company. Great team and quality service well delivered.


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