Anti-Money Laundering

Ashtons is committed to operating its business in a transparent and open manner consistent with our legal and regulatory obligations. We are aware that the real estate industry is a target for organised criminals seeking to launder the proceeds of criminal activity. We always seek to prevent this activity by cooperating fully with the authorities and reporting suspicious activity to the National Crime Agency.

As part of this commitment we adopt a strict compliance of all applicable Anti Money Laundering rules, with specific emphasis on the Proceeds of Crime Act 2002, the Money Laundering Regulations 2017, and the Bribery Act 2010.

Ashtons' policy commitment is applicable to all our clients, including vendors, buyers, landlords and tenants. As a result, we obtain and hold for a period of at least five years evidence pertaining to our clients' identity and, we are required to obtain proof of ownership of property and source/ destination of funds. We will be unable to proceed with any work on behalf of our clients if we are unable to obtain this information. Clients' identity will be subject to an identity check, which may also include a credit check.

May
10
2021

Lotte

Client rated 10

Ashtons were great to deal with, responsive, friendly and helpful. Great service from start to finish - everyone was friendly, efficient and responsive. Emily was...

May
07
2021

Dan and Emma Calnan

Client rated 10

Upon first meeting and throughout the initial sales process, Tony was very helpful and knowledgeable and really worked to get us a second buyer when...

May
06
2021

Sarah-Jane Hadley

Client rated 10

I had previously been with another agent & Ashtons were absolutely the best. Andrew, Sam & Tracie were extremely professional, always kept me informed &...

Apr
30
2021

Maria Blyth

Client rated 9

All staff very approachable and efficient. Louise walker has been an absolute pleasure.

Apr
29
2021

Alan Howard

Client rated 10

Professional and honest advice, seemed to have our best interests in doing the deal. All the team were superb.

Apr
28
2021

Linda Sharp

Client rated 10

Very pleased from start to finish. Was kept informed right through the process. Rebecca was very helpful also Jon-Paul.

Apr
27
2021

Keely Mullins

Client rated 10

We were very impressed with the preparation Liam Partridge put in when giving us Market appraisals, this led to us choosing Ashtons to sell with....

Apr
27
2021

Sara Murray

Client rated 10

Always chose Ashtons when selling our houses, Rebecca was amazing throughout and never gave up.

Apr
26
2021

Anonymous

Client rated 10

I dealt with Jennie and Simon. They are kind, helpful and understandable. They gave me an amazing service experience.

Apr
17
2021

John Massey

Client rated 10

I dealt with Liam Partridge who was from the outset professional and pragmatic

Apr
16
2021

Andrea Bacos

Client rated 10

Everyone was very professional and attentive. It has been a pleasant and straightforward experience, thank you!

Apr
15
2021

Anonymous

Client rated 10

We haven’t dealt with many estate agents but found Ashtons to be very professional and good at communicating throughout the process of buying. Helped with...


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